Terms and conditions

1. Introduction

Welcome to Woodbridge Academy. Please read these Terms and Conditions before registering as a student or using any of our services, including any course material, chat, tutors, or other electronic services called hereafter our “Services”.

These Terms are legally binding agreements between us. By registering as a student on our website https://woodbridge-hs.net and all related sites or apps, including but not limited to the LMS such as Canvas LMS or Schoology, referred hereafter as the “Site”, you agree to be bound by these Terms.

If you are under the age of 18 years, you must be assisted by and have the consent of your parent or legal guardian. By registering, you confirm that you have been assisted by your parent/guardian and that they have consented to your registration on the Site and payment for the courses.

We may change these Terms from time to time. If we do, any changes will be effective immediately. We will take reasonable steps to inform you about any changes, either by a notice on the Site or emailing you. If you keep using the Services after a change, that means you accept the new terms.

In these Terms, the words “Site”, “Woodbridge Academy”, “we,”, “our” or “us” means Woodbridge Academy, including our directors, staff, employees, and affiliates.

2. Student Registration / Creating an Account

Enrollment – a parent, can sign up on the Site, create profiles for their children, and then purchase subscriptions on behalf of their children. The parent also gains access to the online classroom and other services through this process.

Student Observer– Students can grant access to anyone they choose (should be for their parent/guardian or tutor) via the Site (using email input and verification). The Student Observer gives the third party access to insight and information on the student’s learning progress via dashboards and reports. By using the Student Observer, you explicitly agree to grant a selected person access to your personal information. You understand and agree that this is entirely at your own risk. We do not accept liability in this regard (including if you provide access to the incorrect person). The Terms (including our Privacy Policy) and our limitation of liability specifically apply to your use of the Student Observer.

‍To use the Services, you must
register as a student on the Site https://woodbridge-hs.net. You will be required to provide the following information:

  • Full names;
  • Cell Phone Number;
  • Email address;
  • Password (your password must be at least eight characters long).

A confirmation email will be sent with a link to confirm your account. Click on the link in the email that says, “Create my account”. Once your email address has been confirmed, you will be registered as a student on the Site.
All students gain access to the content and can start their courses immediately. However, if the tuition payments have not been submitted, all work can not be graded until the payments have been received. Woodbridge Academy only honors payments made through our website https://woodbridge-hs.net/spanish/pagos/. Woodbridge Academy will not honor payments made through any other account or person.
The information you provide must be accurate and complete. You may not impersonate anyone else or choose names that are offensive or violate anyone’s rights. If you don’t follow these rules, we may cancel your account. You must safeguard your password and supervise the use of your account. Every person must register their own account, and you are not entitled to permit anyone other than you to use it. We assume that anyone using the Site or transacting through your account is you. You agree that you are solely responsible for any activity that occurs under your account. If you find out someone has used your account without your permission, you should report it to support@woodbridge-hs.net immediately.

By registering as a student and using the Services, you confirm that you have the consent of your parent or legal guardian (where necessary) to do so, which includes the obligation to make payments for such Services.
In the event that you make an error and subscribe to the wrong grade, you must contact Woodbridge Academy within 24 hours using our Student Services app.

3. Fees and Payment

Woodbridge Academy charges a flat payment to all enrolled students as follows:

  • USD 70.00 as enrollment tuition. This payment is due upon enrollment.
  • USD 360.00 for tutoring and administrative services. This payment is due on or before March 30th of the current Academic Year.
  • The tutoring and administrative payment must be made every time the student passes one grade, even when students advance more than one grade during the academic year.

Apostille Services

Woodbridge Academy offers apostille services for those students living outside the USA. This service is only needed when you graduate from High School or are transferring back to your home country. The charges are the following:

  • USD 150.00 for students living in Guatemala
  • USD 210.00 for students living in any other country except the USA.

This payment includes the FedEx delivery to your home country. Students living in the USA do not need to apostille stamp their transcripts or diplomas.

However, being Woodbridge Academy, a subsidiary of Instituto Superior de Educacion Abierta -ISEA- any student may want to enroll in the Dual-Diploma Program, which awards a second accredited transcript or High School diploma from ISEA. This program is free of charge for Woodbridge Academy students, but you will have to earn a minimum of eight credits from ISEA as follows:

  • English ESL or ELA 4 credits.
    • These credits can be earned by having at least a B2 English Level, according to the Common European Framework of Reference CEFR.
  • Mathematics 4 credits.
    • These credits can be taken in English or Spanish, as ISEA offers English or Spanish programs.

Should you wish to cancel your enrollment, please open a ticket a Student Services to have your enrollment canceled. Please note that there is no reimbursement for any payments made.

Affiliates :

  • Enrolling at Woodbridge Academy via a third-party network of affiliates is possible. You can find our affiliates list on this page: https://woodbridge-hs.net/partners/.
  • It is important to note that these affiliates are independent contractors and are not employees or representatives of Woodbridge Academy.
  • Should you enroll from a third party and we do not receive payment for any reason, your account will be suspended, and we will not incur any liability in this regard. In such a case, you will need to take this up directly with the affiliate you enrolled in.

Our prices are based on US Dollars. Currency conversions are handled by your bank and calculated at the time of your payment if made in any other currency.
Our tuition fees include access to our platform and other resources available inside our LMS. (Learning Management System).

4. Cancellation Policy

We reserve the right to cancel your enrollment and access to our services if you breach any of our terms (within our sole discretion) or if we do not receive payment. Should you wish to cancel your enrollment, we reserve our right to charge a reasonable cancellation fee, which will be levied at our sole discretion. As a guideline, the following penalties may be levied:

If you cancel:

  • Within five days of enrolling – a full refund is given, less the transaction fee;
  • After five days and up until 30 days of enrolling – you will receive up to 50% of whatever amount paid.
  • After 30 days of enrolling no payment will be reimbursed.
  • Refunds can take up to 5 working days to be processed.

5. Courses

Woodbridge Academy is a private, Christian, non-denominational school registered with the State of California. Each parent or student is responsible when choosing which grade to enroll in. To do so, you may present a valid transcript issued within the USA or outside that shows what grades and courses the student have taken before enrolling in Woodbridge Academy.

If you do not have a valid transcript, you may submit a letter explaining why you do not have one and enroll your student in the grade according to their age or the grade you think your child is better suited for. You may also ask for a personal interview with any of our representatives using the Student Services app to decide which grade to enroll in.

It is the Parent’s and student’s responsibility to do the necessary research to ensure that the student has met the minimum requirements for university entrance and their university of choice as wells as the validity of these studies in their home country.

6. Assignments

Our teachers create assignments and grade them. Assignments are available on the LMS. Grading of an assignment usually takes place within seven working days from the date the completed assignment is uploaded. However, this time period is an estimate only and depends on the volume of assignments submitted.

Students must complete their own assignments independently as instructed (i.e., time and resources allowances) and without assistance from parents/friends/students / unauthorized resources (including online search engines). We rely on the students and parents to act in good faith in this regard. Suppose it is found that any student has breached any of the above conditions or assisted someone else. In that case, the student(s) in question may be expelled from Woodbridge Academy without a refund.

7. Assessments

Each course comprises content that needs to be covered by the student and assignments that are basically projects or works that the students have to submit using any software or text documents according to the instructions in the LMS. Besides, some assessments cover certain parts of the course. Assessments are graded immediately by the LMS and serve various purposes, such as ensuring the student has read the contents or is ready to move on to the next lesson. Each parent or student is responsible for deciding when the student is ready to take those assessments. Sometimes, with the help of the tutors, assessments can substitute an assignment or vice-versa.

Students graduating from High School must comply with the A-G requirements from the University of California System.

8. Online Chat and Live Lessons

Online chat allows students to chat with their teachers and ask questions. This service is available Monday to Friday, during office hours, 10 am-6 pm PCT (Pacific Standard Time) (subject to the availability of the teachers). The students may ask work-related questions, and Woodbridge Academy will endeavor to respond within 24 hours. Teachers may reply via text, voice notes, or videos. We accept no liability should a teacher fail to respond to any question.

Live Group Sessions (or Q&As)  – these take place weekly via an online video conference platform and allow up to 50 students to tune into a session with their teacher to ask questions on the subject. Students may be able to see each other and hear one another’s questions. By accessing the live group session (or Q&A), you consent to your personal information being used for this purpose.

Live Lessons
are provided ad hoc and solely within our discretion. Teachers present a lesson on a specific topic, via an online video platform, to an unlimited number of attendees from around the world. Only the teacher is visible. These sessions may be recorded and used later (e.g., uploaded to the LMS as additional content).
Please note that these above sessions/lessons/online chats are optional, and we do not accept any liability should you not be able to access or participate in them.

The views, thoughts, and opinions expressed by the teachers belong solely to the teacher and do not necessarily reflect the view of Woodbridge Academy. We do not accept any liability for any comments, opinions, or views expressed by the teachers at any time.

9. Electronic Communications

When you visit the Site or send e-mails, you communicate with us electronically. You consent to receive communications from us electronically, allowing us to communicate with you via e-mail or posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any and all legal requirements for such communications to be in writing.

10. Rules for Online Conduct

You agree not to:

  • Access or attempt to access any part of the Site by any means other than through the interface provided by us.
  • Grant access to the Site, any content, or any materials therein to any other person for any reason whatsoever.
  • Cheat, by any means, concerning any assessments or materials required for submission. This includes plagiarism and permitting a third party to collaborate or assist you with such work.
  • Engage in any activity that interferes with, or disrupts, the Site or the servers and networks that host the Site. You may not use data mining, robots, screen scraping, or similar data gathering and extraction tools on the Site.
  • Copy, reproduce, republish, upload, post, transmit or distribute the Site, the content, or materials therein. Deep-linking, embedding, or using analogous technology is strictly prohibited.
  • The frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) belonging to us and our affiliates without our prior written consent.
  • Attempt to circumvent, disable or interfere with the security-related features of the Site or features that prevent or restrict the use of copying any content or enforce limitations on the use of the Site or content therein.

You agree to comply with all applicable laws, statutes, ordinances, regulations, and codes of conduct pertaining to your access to and/or use of the Site, the Services, and/or use of your student profile, or any part of these, and/or your posting of content and material (including text, files, images, and photographs).

You may not use yourself or through a third party –

  • Use the Site for harmful, unlawful, or illegal purposes, including, without limitation to:
    • Impersonate any other person or use a false or unauthorized name to create a false identity and/or e-mail address or to misrepresent the origin or identity of any communications;
    • Collect, harvest or otherwise obtain Personal Information (including personal information as this term is defined) relating to other users;
    • Create, store and/or send unsolicited commercial communications; or conduct any fraudulent activity, including any “pyramid scheme,” “Ponzi scheme,” or “chain letter.”
    • Copy, reproduce, republish, upload, post, transmit or distribute the Site, the content, or materials therein. Deep-linking, embedding, or using analogous technology is strictly prohibited.
    • The frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) belonging to us and our affiliates without our prior written consent.
    • Attempt to circumvent, disable or interfere with the security-related features of the Site or features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Site or content therein.
  • Use any student profile in a manner to advertise or promote your or any third party’s products or services and/or impersonate another person;
  • Copy, reproduce, translate, adapt, vary, modify, distribute, lease, license, sub-license, encumber, or in any other way deal with any portion of the Site for any reason and any manner unless it is consistent with the intent and purpose of these Terms;
  • decompile, disassemble or reverse engineer any portion of the Site;
  • Collect service listings, descriptions, or other information displayed on the Site;
  • write and/or develop any derivative of the Site or any other software program based on the Site;
  • Adapt, modify or enhance the Site. In the event of any person affecting any adaptation(s), modification(s), or enhancement(s) to the Site in breach of this clause, such adaptation(s), modification(s), and enhancement(s) hereby vest exclusively in us, and you hereby assign all rights in and to and waive any moral rights in and to, such adaptation(s), modification(s) and enhancement(s), which assignment we accept;
  • without our prior written consent, provide, disclose, divulge or make available to or permit the use of or give access to the Site by persons other than you;
  • Remove any identification, trademark, copyright, or other notices from the Site and/or any personalized item, it being specifically recorded, acknowledged, and agreed that trademarks proprietary to or licensed to us would automatically be incorporated in all customer profiles;
  • Establish a hyperlink, frame, metatag, or similar reference, whether electronically or otherwise (collectively “linking”), to the Site or any subsidiary pages;
  • Use the Site and/or any personalized item to transfer files that contain viruses, Trojans, bombs, time-locks, phishing programs, or other harmful programs and/or penetrate or attempt to penetrate the Site’s security measures.

11. Code of Conduct

Our Code of Conduct is a legally binding agreement between you and us governing your conduct and use of our Services and the Site. By using the Site, you agree to be legally bound by this Code of Conduct. If you breach this Code of Conduct, we may, in our sole discretion, expel you from Woodbridge Academy and deregister your account. You will not be entitled to a refund of any fees paid in this event.

Code of Conduct:

You agree that you will:

  • Only have one user account and will not let anyone else use your login details or permit them to have access to your account or any other resources;
  • Complete all assignments and assessments on your own and without any assistance from any person or resource (unless you are expressly permitted to do so) and will not provide such assistance to anyone else;
  • Not do anything that could dishonestly improve results or assist/harm anyone else;
  • Do not make any racist, sexist, profane, or otherwise hurtful statement in any form whatsoever, including online, via text message, or on any social media platforms for any reason whatsoever.

If, in our sole discretion, we believe that you have breached the Code of Conduct, we may take the following action(s) without any refund or compensation to you:

  • Terminate your enrollment and our Services immediately;
  • Withdraw or refuse to grant any certificate or credential achieved;
  • Suspend or restrict your access to the Site and our Services.

12. Limitation of Our Liability




13. Things We May Do

We may:

  • Modify or withdraw, temporarily or permanently, the Site (or any part thereof) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Site; and/or
  • Change these Terms from time to time with or without notice to you, and your continued use of the Site (or any part thereof) following such change shall be deemed to be your acceptance of the such change.
  • We will use all reasonable efforts to maintain the Site and provide services with due care and skill but do not warrant that the services provided may be without fault or disruption. The Site is subject to change from time to time. You will not be eligible for compensation should your use of any part of the Site be affected in any way and/or because of a failure, suspension, or withdrawal of all or part of the Site due to circumstances beyond our control.
  • In our sole and absolute discretion, we hold the right to monitor any activity and content associated with the Site. We may investigate any reported violation of these Terms or complaints and take any action that we may deem appropriate, which may include, but is not limited to, issuing warnings, suspending, terminating, or attaching conditions to your access, and/or the removal of any materials from the Site.
  • While we have taken reasonable measures to ensure the integrity of this Site and its contents, no warranty, whether express or implied, is given that any files, downloads, or applications available via this Site are free of viruses, Trojans, time bombs, time-locks, phishing programs or other harmful programs.
  • We do not undertake to actively monitor the uploading, reproduction, display, use, distribution, or sharing by a user of his/her profile, for example, on websites dedicated to discussion forums and/or blogs, nor do we have control over material posted on such discussion forums and/or blogs.
  • You acknowledge that because the information is transmitted via the Internet, such information may be susceptible to monitoring and interception, irrespective of whether it constitutes personal information. Accordingly, you are discouraged from transmitting to the Site any information that may be viewed as confidential and/or of a sensitive nature. You bear all the risk of transmitting information in this manner. Under no circumstances shall we be liable for any loss, harm, or damage suffered by you as a result thereof.
  • We hereby reserve the right to take whatever action we find necessary to preserve our network and back-office applications’ security, integrity, and reliability. You may not utilize the Site in any manner which may compromise the security of the Site in any manner whatsoever, which shall include, without limitation, delivering or attempting to deliver any unauthorized, damaging or malicious code to the Site, which is expressly prohibited.

14. JivoChat

JivoChat is a private chat server where Woodbridge Academy students can interact with tutors safely and meaningfully. We take student privacy and security seriously and monitor the channel very closely. 

JivoChat rules and regulations

  • All JivoChat users must be 13 years of age or older: All students over 13 years of age will be eligible to use the app.
  • Information or representation deemed harmful, misleading, or behavior that could place parents or admins in a legal predicament will be removed.
  • Respect everyone’s privacy
  • No hate speech or bullying
  • Be kind and courteous
  • No inappropriate language
  • No promotions or spam‍

15. Third-Party Links

To increase our users’ value, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources and further accept that we do not endorse and are not responsible or liable in any way whatsoever, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including but without limitation to, any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. We do not maintain the materials that can be accessed from linked sites and are not responsible for the contents thereof. Any reference to a linked site or any specific third-party product or service by name does not constitute or imply its endorsement by us, and you assume all risk with respect to its use.

16. Intellectual Property

All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected in terms of intellectual property laws in the United States of America (including trade mark and copyright law) as well as international copyright laws. The compilation of all content on the Site is our exclusive property and is protected by copyright law. All software used on the Site is our property or that of our software suppliers and is protected by copyright law. The trademarks, names, logos, and service marks (collectively “Trademarks”) displayed on the Site registered and unregistered Trademarks belong to our providers or us. Nothing contained on the Site, except as expressly stated in the Terms, shall be construed by you as granting any license or right to use any Trademark without our prior written permission. All rights in and to the content and Trademarks are reserved and retained by us and/or our content suppliers. You further acknowledge that we and/or our content suppliers are the proprietors of all the content and Trademarks on the Site, whether it constitutes confidential information or not, and that you hold no right, title, or interest in any such material.

17. Forum Discussions

You can participate in forum discussions inside the LMS, and our other related apps once registered. Content or material posted on the forum is exclusively licensed to Woodbridge Academy or ISEA by the users to distribute, publish, store or deal with in any other manner as Woodbridge Academy deems fit. You waive all claims and moral rights attached to such content or material. Any content or material posted on the forums can be edited and/or removed by Woodbridge Academy at their sole and absolute discretion.

18. Warranties

We make no representations or warranties of any kind, express or implied, as to the website’s operation or the information, content, materials, and/ or products included. You expressly agree that using this site is at your sole risk.

To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the website, servers, or e-mail sent from us are free of viruses or other harmful components. We will not be liable in any way for any damages of any kind arising from the use of this site and forums, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. Neither Woodbridge Academy nor our directors, employees, officers, suppliers, service providers, or subsidiaries make any representations or warranties of any kind (including but not limited to express or implied representations or warranties as to the operation of the website or the information, content, materials, or products included on the website). You expressly agree that your website use is at your sole risk. In no event shall our directors, employees, officers, service providers, or subsidiaries be liable for lost profits or any special, incidental, or consequential damages arising out of or in connection with the use of the website, our services, or the terms and conditions (howsoever arising, including but not limited to negligence).

19. Indemnity

Your use of the site, the educational products and services, and/or your customer profile is entirely at your own risk. You assume full responsibility and risk of loss resulting from the use thereof. We do not accept liability that may arise in connection with the uploading, reproduction, display, use, distribution, or sharing by you of your customer profile.

20. General

License We grant you a limited license to access the Site, which is non-exclusive and non-transferable. This license does not permit any of the following:

  • Resale or commercial use of the Site or its contents;
  • Collection and use of any product listings, descriptions, or prices;
  • Collection and use of the content for any use other than your personal use;
  • Derivative use of the Site or its contents; any downloading or copying of account information for the benefit of another merchant; or
  • Any data mining, robots, or similar data gathering and extraction tools.

Jurisdiction and Choice of Law These Terms shall be governed by the laws of the State of California, USA, in case of any dispute.

21. Privacy Policy

  • We are committed to protecting your privacy. This privacy policy applies to all the web pages related to the Site. We have taken all reasonable steps to safeguard the privacy of your information.
  • Still, we do not make any representations or warranties that the information provided by you, whether personal information or otherwise, is absolutely safe and secure.
  • The information gathered through details submitted via the Site will not be used for anything other than that stated in these Terms. Such gathered personal information may be re-used and stored by us for a reasonable period and for the completion of any related services, including any marketing and advertising of products by ourselves.
  • We may collect certain information about your visit, including but not limited to the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the website that linked you directly to the Site. This information is used to help improve the Site, analyze trends, and administer the Site.
  • We may further collect your progress and performance statistics for internal purposes and for reporting to the relevant educational institutions, if applicable. Other than in respect of personal information, if you provide information to us, you agree that such information is not confidential and that we have unlimited rights to such information and that we may use such information for any purpose within our sole and absolute discretion.
  • While using the Site, information about you may be either collected by us or provided by you, such as, without limitation, your name, surname, title, birth date, gender, country of residence, the closest city, address, contact numbers, non-personal browsing habits and click patterns, email address, and IP address.
  • You consent to such collection of information. You agree that we may collate, process, use and store the information referred to above to greet you when you log onto the Site, inform you of facts relating to your access and use of the Site, provide you with periodic information regarding products, services, competitions, special offers and other of our marketing initiatives, our partners or affiliates (“Marketing Initiatives”), to communicate with you, and request information from you and to compile non-personal statistical information about browsing habits, click-patterns and access to the Site.
  • Suppose we sell our business or part of it. In that case, it will share the information collected from your use of the Site with the purchaser, who may provide you with information about their products, services, and marketing initiatives. You acknowledge and agree that creating a customer profile and uploading and sharing such a customer profile, for example, on websites dedicated to discussion forums, is not confidential.
  • You hereby provide your consent that we are entitled to collect, maintain, save, compile, share, and disclose any information collected from you, subject to the following provisions:
    • We shall not disclose any personal information to anyone except as provided for in these Terms;
    • We may compile, use and share any information that is not personal information for statistical and research purposes;
    • We may disclose personal information to our employees, affiliates, independent contractors, and agents who require such information to carry out their duties in providing our Services to you or any activity incidental thereto; and
    • We shall disclose personal information where the law requires it to disclose such personal information.
  • In all other situations, we shall not disclose personal information without giving you prior notice and an opportunity to consent.
  • Where disclosure has been made to any third party, we undertake to keep records of such third-party disclosure. We will ensure that all such third parties sign written agreements protecting the confidentiality of such personal information as provided by the current laws in California.
  • By using the Site, you signify your acceptance of our Privacy Policy. Should you not agree to this policy, please do not continue to use the Site. Your continued use of the Site following the posting of changes to these Terms (including but not limited to changes to the Privacy Policy) will be deemed as your acceptance of those changes. By registering at the Site, you consent to allow us to communicate various messages relating to promotions, special offers, discounts, and the like associated with the Site. The form of communication may include but is not limited to, an electronic mail; mobile communications (SMS); and telephone calls.
  • Should you choose to provide us with personally identifiable information through the Site, rest assured that any such information you have voluntarily provided will not be shared with any third-party organization other than by these Terms or with your express consent.

22. About Us

Inquiries: info@woodbridge-hs.net
Woodbridge Academy

260 Newport Center Dr. Newport Beach, CA 92660